Terms of Service

DrivePlenty LLC, a New York limited liability company (“we”, “us”), makes software for running donation drives of physical goods — diapers today. A drive’s public page shows what is still needed, donors buy through retailer links or hand boxes over in person, and volunteers record what actually arrives. These terms cover the DrivePlenty website and the drive pages it hosts.

By using the site — as a visitor, a donor, or a drive organizer — you agree to these terms. If you are organizing a drive on behalf of an organization, you confirm you are allowed to.

Companies that hire us to produce an event do so under a separate services agreement; where that agreement and these terms differ, the services agreement controls for the paid engagement.

DrivePlenty never collects, holds, or transfers money. Donors buy directly from retailers under the retailer’s own terms, or hand goods to a drive’s organizers in person. We are not a party to any purchase, we do not process refunds or returns, and we are not a charity or a payment processor. A donation of goods made through a drive is a gift to the drive’s beneficiary, not to us.

Organizer and volunteer accounts exist to run drives. Keep your sign-in to yourself, tell us if you believe it has been misused, and give us information that is accurate — a drive’s credibility is its numbers.

Don’t use the platform to mislead donors, to run a collection whose stated beneficiary hasn’t agreed to receive it, to submit content that is unlawful or abusive, or to interfere with the service — probing, scraping donor data, or flooding forms. We may suspend accounts or take down drives that do, and we may refuse service to anyone.

Drive pages are written by their organizers, and the progress numbers come from what volunteers physically record at intake. We work hard to keep those records trustworthy — corrections are voided and logged, never silently deleted — but organizers, not we, are responsible for what their drive says and for delivering collected goods to the named beneficiary.

Retailer prices and stock shown on drive pages are read from the retailer periodically and can be out of date; the retailer’s own page is authoritative at the retailer’s checkout.

Anyone can write a short note of encouragement that may be printed and delivered with a drive’s goods. By submitting a note you confirm it is yours to give, and you give us permission to review it, reproduce it in print, and deliver it — or to decline it, which we may do for any reason and without saying so.

You are responsible for what your note says. If content you submit — a note, a drive page, anything else — leads to a claim against us, you agree to defend and cover us for it.

DrivePlenty is provided as-is and as-available, without warranties of any kind. We run it carefully — but we cannot promise it will be uninterrupted or error-free, and to the fullest extent the law allows, we are not liable for indirect or consequential damages arising from using it. Where liability cannot be excluded, it is limited to the amount you have paid us for the service — which, for a visitor or a donor, is nothing.

These terms are governed by the laws of the State of New York, and any dispute belongs in the state or federal courts located in Tompkins County, New York. If any part of these terms turns out to be unenforceable, the rest still stands.

We may update these terms as the platform grows; the date above moves when we do, and meaningful changes will be called out to account holders by email. Questions, or something here that doesn’t fit your situation? Write to clayton@driveplenty.com — a person reads it.